Dolls Kill Phone Numbers and Emails

Toll-Free Number:

  • (800) 354-7625
Send Message

Customer Service:

  • (415) 932-6809

Dolls Kill Emails:

Legal
GDPR Inquiries
accessibility@dollskill.com
contact@dollskill.com
Is this your business?

How to Contact Dolls Kill Customer Service?

Most Popular Number:

(800) 354-7625
Total calls: 3 008 Issues resolved: 37 Last call: Mar 27, 2024

What Is the Dolls Kill Customer Service Number?

Customers can contact the service team by dialing one of the published Dolls Kill phone numbers. The business is always ready to assist customers with orders, returns, refunds, or product exchange inquiries. For this purpose, the business has published a toll-free number, 1-800-354-7625. Consumers can use this Dolls Kill customer service number to inquire about payments and the live promo offers. Another phone number to know more about the stores and their products is 1-415-932-6809. The toll-free number assists customers 24 hours, seven days a week. Without a live agent, the automated response will guide the customers. However, to speak to the trained Dolls Kill customer service agent, it's best to call during the official hours, starting at 9 AM and ending at 5 PM PST, Monday through Friday.

What Is the Dolls Kill Corporate Office Location?

The corporate office of Dolls Kill NYC is located at 16th Street, Suite 410, San Francisco, California 94103, United States. In addition to this office, customers can visit other store locations to view the products in real life. The Dolls Kill location is at 148 Grand Strand, Brooklyn, between noon and 8 PM for customers who live in Brooklyn or nearby. For clients in Los Angeles, the store is at 415 N Fairfax Ave, LA Directions. It is open for services from 11 AM to 8 PM.

Can I Email Dolls Kill Customer Support?

Dolls Kill support service agents are available to answer the queries of its customers via email as well. The published email address of the business is contact@dollskill.com. You can write there if you need help with the product or assistance with the exchange process, among many other concerns. However, unlike customer service via Dolls Kill customer service phone number, email takes 2 to 3 business days to respond to you with the solution. Besides, you can head to the official website and click on customer service. On a new webpage, you will find categorized concerns that customers face, such as order status, missing orders, shipping information, etc. You can click on the problem you are facing, and you will be guided to fill out a contact form, which the support team will review and get back to you as soon as possible.

PissedConsumer Club

Contact Information

Dolls Kill Website:

Dolls Kill Help Center:

Corporate Office Address:

Dolls Kill, Inc.
2525 16th Street, Suite 410
San Francisco, California 94103
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm PST


Other Location:

Store

415 N Fairfax Ave,

Los Angeles, CA 94124


1475 Haight St ,

San Francisco , CA 94117


Warehouse

1050 E. Orange Show Road,

San Bernadino, CA 92408

More contact details

Dolls Kill Customer Service Reviews

3.3 / 5
Average
Jacqueline I Mpl
Return
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Issued me an expired gift card for a refund . Now the run around.

Poor customer service and never order from the company again! I dont recommend them.

Rip off and terrible. They will rip you off like criminals

Read full review
Lovely G Swi
Return

Need better customer service. I want an XXL THAT GIRL DENIM FLARE PANTS. No response bad customer service great clothes if you never have to return

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Brandy K Plu
Didn’t receive package that says delivered

Hi, I never received my package that says it was delivered. Its order number DK217****
Ive tried filing a claim with ups and calling you guys but the customer service number just goes to a dial tone.

Not sure if its the right phone number. Ive tried asking the office in my apartment building and they dont have it. Is it possible for you to resend my order? It has 5 items, one I was going to wear for new years.

If you guys could get back to me as soon as you can, Id really appreciate it.

Also if you guys resend it, I would like to sign for this one to ensure its actually delivered to me. Thank you.
Great company, just never received my package :(

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Marquisha W Jnd
Missing order

No live contact number. Package was lost and they didnt replace it!!!

Waste of money and Im HIGHLY PISSED!! DO NOT ORDER!!

Read full review

How Good is Dolls Kill's Customer Service?

Arias Qln
Arias Qln
Feels Disappointed | Feb 20, 2024

*** awful . They didn’t care to make it right. I’m out money and product. *** my daughter-in-law Christmas to

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Sandra B Dyz
Sandra B Dyz
Feels Satisfied | Nov 25, 2023

Always good experience with dolls kill

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Kitana Chp
Kitana Chp
Feels Disappointed | Oct 30, 2023

Customer service its very bad you dont have any number for call and I waiting for email more than E days but you still didnt answer

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Tatum H Keh
Tatum H Keh
Feels Disappointed | Oct 30, 2023

I never received any sort of call. I never spoke to anyone

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Annisha Ene
Annisha Ene
Feels Disappointed | Oct 17, 2023

No contact made just this survey email

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Lavere Cot
Lavere Cot
Feels Disappointed | Oct 12, 2023

No response at phone number. Only available contact is an online form.

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Summary of Dolls Kill Customer Service Calls

4.9K TOTAL
CALLS
00:58 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dolls Kill?

Shipping and Delivery Question:

  • “Shipping refund”
  • “Haven't gotten a tracking number after 5 days”
  • “Missing item never arrived”

Return/ Replace Question:

  • “Return”
  • “Returned item”
  • “Exchange”

Request for Information Question:

  • “Order inquiry”
  • “Find out if they have an item at the Brooklyn location.”
  • “Information on order”

Payments and Charges Question:

  • “Promo code not working”
  • “Charges on my card and I never order”
  • “Fraudulent purchase”

Refund Question:

  • “Refund”
  • “Order refund”
  • “Refund to Card not Gift Card”

Product/ Service Question:

  • “Defective shoes(boots)”
  • “Damaged item”
  • “I didn't put the right address on something I am buying”

Activation/ Cancellation Question:

  • “Cancel my order immediately”
  • “They canceled my order. Why?”
  • “Cancel order”

Account Question:

  • “Forgot to add my 20%coupon CANDY to my order #2068656 i ordered today”
  • “Charging my account for a order I didn't complete.”
  • “My online account says I have a return issued in the amount of $70. But I don't see it online when I want to use it towards a new order. I never received a gift card from you, it said online that's how you do your returns. Please send me a gift card”

Website/ Application Question:

  • “Cannot place order online”
  • “Trying to place an order online”
  • “The website is not taking my card”

Cards Question:

  • “Gift card”
  • “I want my *** money back not a god damn giftcard. especially with their prices”
  • “Wheres our gift card”

Staff Question:

  • “Customer service”
  • “Trying to contact the inventory Manager”
  • “Bad customer service”

Employment Question:

  • “Job information”
  • “W2”

Other Question:

  • “Discuss item”
  • “My shoes fell apart”
  • “Missing stuff”

About

Summary

Dolls Kill is an online store that sells clothing and accessories for women. The store is headquartered in San Francisco, California. The type of clothing that is sold in Dolls Kill is very specific, it is of a rebellion – oriented street fashion. The store has its own models that specify the ideology and the general mood of all the clothing collections which are sold. Also, Dolls Kill offers its customers various discounts for clothing and apparel. Moreover, the store has special clothing collections that are devoted to special holidays such as Christmas, Halloween, Valentine ’s Day etc. Dolls Kill ships all goods internationally to 220 different destinations and delivers goods to U.S. and Canada with priority mail.

Dolls Kill reviews and complaints

Dolls Kill is ranked 216 out of 4781 in Footwear and Clothing category

Area Served

Worldwide, Europe, USA, Canada, UK

Payment Methods

American ExpressVISAPayPal

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