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Dolls Kill - Some bad. Mostly good.

Dolls Kill - Some bad. Mostly good.
Received a couple of poorly made shoes however, my CS rep Ashley jumped through fire inblazend hoops to make sure i had my order replaced and that i walked away happy with my purchaces! Thanks Ashsley! You da bet Doll!
4.4
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#1306571
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Dolls Kill - The best

Always the beSt CS very polite very understanding resolved fast w no bs Love
5.0
Details
#1305973
I have ordered from this website several times and I have not had one bad experience! I go to their website whether it's for an occasion or just to shop and I always find something. Even if there's something in my order that I don't love, their customer service is...
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#1304896
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Dolls Kill - Worth the order

The three times I’ve dealt with customer service - they have been responsive within 24 hours and super accomodating. Especially as I am in a different country to the store, they are extremely understanding and helpful. Most items are true to size except for one piece (I’ve been shopping here for at least 4 years)
4.6
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Value for money
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#1304493
Dolls Kill - Shoes Issue
Dolls Kill - Shoes Issue
I had ordered the 'Toxic Slime Combat Boots' and the 'Outta This World Platform Sneakers', both in size 7. The combat boots were fantastic, but I had an issue with the platforms. I received one that was size 7, and the other was a size 8, and they were both for the...
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4.7
#1301542
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Dolls Kill - Changed shipping address no prob!

I used PayPal one touch to make a purchase and it was set to send my stuff to Germany. Totally my mistake. I emailed DollsKill and told them it was my fault, but if they could please change the shipping address to the USA it would be awesome. They could and they did! Thanks so much!
4.8
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Customer service
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Diversity of Products or Services
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#1301245
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Dolls Kill - I love tha dollz!!

Even though the shipping to the U.K. is always super quick, fed ex had an issue with delivering my order, but dolls kill customer care (Brooke) gave me my tracking number for fed ex super quickly and helped me resolve it all! Love ya dolls kill xo
4.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Staff
Value for money
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#1301041
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Dolls Kill - To small

Dolls Kill - To small
I don’t want a refund, I will be happy with store exchange.
#1282203
I got a big hole on my dress. You can't wear it like that. They don't give me a return label nor a refund. But they tell me to work on it and they will give me 30% store credit for unwearable dress, then I even asked can I get 50% store credit for this UNWEARABLE piece...
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1.0
#1279721

Contact Dolls Kill

Mailing Address:
Dolls Kill
P.O. Box 77328
San Francisco, California 94107
United States
Phone:
(415) 932-6809
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Dollskill shipped me a worn, stretched out BATHING SUIT. The tags were in the bag but not attached, there was no sanitary lining and a medium was stretched out to the size of an XL. I emailed them the day I received it and several emails later they keep saying they are...
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1.8
Product
I didn't like
  • No refund
  • Poor customer service
  • Sold worn goods
#1277829