filters
Product:
Show
1 comment
4.6
Details
Some shoes i wanted had sold out but they were in touch with me and send me soooo many links to similar shoes to help me out!! Customer service is and products are ***
View full review
DollsKillCares
Dolls Kill Verified Representative
#1701527

Hey! I'm glad you liked our recommendations! Keep us posted if there's anything else we can help you with. We're available through email, text, phones, and chat

Author
Reason of review
Fast order processing
Review #1545168 is a subjective opinion of poster.
1 comment
5.0
Details
Nicole was a total babe! She went above and beyond my expectations, when I had to contact Customer Service. Awesome company! Will order from them again for sure.
View full review
DollsKillCares
Dolls Kill Verified Representative
#1701529

We are so glad to hear your experience was amazing! If you have anymore questions/concerns let us know! We appreciate you endlessly and we're always here to help

Author
Pros
  • Unique styles of clothes and shoes
  • Variety of styles
  • Customer service
Reason of review
Good customer service
Review #1531504 is a subjective opinion of poster.
1 comment
4.8
Details
The customer service is exceptional. When I reached out with questions about sizes, I received personalized attention and accurate recommendations. Dolls Kill has my business - not just because the products are high quality and unique, but because the Dolls provide...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1701535

Thank you so much for taking the time to leave us this amazing review! We always have your back! If you ever have anymore questions, hit us up through email, phone, text or by...

Author
Pros
  • Excellent customer service
Reason of review
Good customer service
Review #1529149 is a subjective opinion of poster.
1 comment
3.8
Details
Dolls Kill - Mistakes Happen. Sad about not being able to recover what ordered but pleasantly surprised by Customer Servicw responsiveness!
Dolls Kill - Mistakes Happen. Sad about not being able to recover what ordered but pleasantly surprised by Customer Servicw responsiveness!
I ordered a handful of items using store credit that I had from a previous return. I was bummed to see that they accidentally sent me a pair of plaid pants instead of the rhinestone halter top that I ordered. I was even more bummed to find out that they are completely...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1693866

Hi there, Thank you so much for your feedback. We are so sorry there was a mix up within your order, but very happy we could sort it out for you. Thanks for shopping with us!

Author
Reason of review
Not as described/ advertised
Review #1528061 is a subjective opinion of poster.
1 comment
5.0
Details
I'm often waiting days or weeks for replies from a company's customer service, but Dolls Kill has been really solid in replying back to my issues with a shopping cart issue where I wasn't able to spot the 15% discount code. Now I know, and it was my mistake, but I got...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1701538

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. We make it our goal to respond promptly to all of our customers

Author
Pros
  • Customer service
Reason of review
Good customer service
Review #1526599 is a subjective opinion of poster.
1 comment
4.8
Details
Back in March I ordered a pair of pants and received a size larger than I ordered - the sticker on the bag was correct but the rest of the packaging wasn't. Contacting customer support and within a day they had already initiated a shipment of the correct size *and*...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1693868

Hi there, Thank you so much for your positive words :) We really appreciate them and are so happy everything worked out. Thanks again! xx, Dolls Kill

Author
Reason of review
Good customer service
Review #1526580 is a subjective opinion of poster.
1 comment
3.7
Details
I had sent back a return to dolls kill using the free label provided, I was able to track it and see when it was retuned to the warehouse. I knew when it got there and waited for my refund, but after weeks I never got an email telling me my credit was issued. So...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1693870

Hi there, We are so sorry about the delay you had. Thanks for your positive words and we are glad we were able to get you your credit. Happy shopping! xx Dolls Kill

Author
Pros
  • Nice customer service people
  • Quick resolution
  • Easy way to contact
Reason of review
Good customer service
Review #1526144 is a subjective opinion of poster.
1 comment
5.0
Details
An incredible site, I always order on for deliveries in France I receive the parcels very quickly. For my last order from 1 week ago there were two missing items. The customer service answer quickly, was attentive and handled the problem in a record time by sending me...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1681252

Hey there, We are so glad we were able to correct this for you! Thank you so much for taking the time to write this review. We love to hear your feedback. Don't hesitate to re...

Author
Review #1525223 is a subjective opinion of poster.
1 comment
5.0
Details
so i ordered a pair of plaid pants on april 24 and paid for the 2-3 day shipping. i received an email saying they shipped on the 25thand would arrive on the 27th. after my package did not arrive, i was then informed there was no info available about my package from the...
View full review
DollsKillCares
Dolls Kill Verified Representative
#1681256

Hey doll, I'm so sorry your order was caught with a shipping delay. We are glad we were able to get that sorted out and get you the items as soon as possible! Hit us back up i...

Author
Review #1524971 is a subjective opinion of poster.

Contact Dolls Kill Customer Service

Mailing Address:
Dolls Kill
P.O. Box 77328
San Francisco, California 94107
United States
Phone:
(415) 932-6809
All Dolls Kill Contacts

Dolls Kill Products and Services Reviews

1 comment
4.8
Details
Thank you for your kind advice, the right response.
View full review
DollsKillCares
Dolls Kill Verified Representative
#1677387

You're totally welcome! Keep us posted if there's anything else we can help you with. You can contact us at contact@dollskill.com or text us at 424-348-7625 or call us at U.S....

Author
Reason of review
Good customer service
Review #1520521 is a subjective opinion of poster.