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I purchased a dress for my daughter in 2 sizes, spoke to a customer service rep. who NEVER informed me that if I purchased two sizes, the one I returned would not be issued a refund.

They say the words "returns" but never tell you upfront that they only issue store credit.

I have complained to American Express, and directly to the customer service supervisor at Dolls Kill, but they just say "policy is policy" and informed me that I did not read the website "carefully enough". I agree with the previous customer they are deceitful about their policies.

DONT SHOP WITH THEM!!!

Review about: Dolls Kill Dress.

Monetary Loss: $54.

Preferred solution: Full refund.

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